How to Ship Cargo from Jakarta (CGK) — Step by Step

Step 1 — Prepare Your Cargo

Before booking a shipment, make sure your cargo is properly packed, labeled, and measured. Weigh your cargo accurately and measure all dimensions (L × W × H). This determines your chargeable weight and final cost.

Step 2 — Request a Quote

Contact a qualified freight forwarding partner in Jakarta. Provide: origin, destination, cargo description, weight, dimensions, and ready date. You'll receive a quote within 2 hours typically.

Step 3 — Book and Prepare Documents

Once you approve the quote, your forwarder will book space with the airline and begin preparing export documents: Commercial Invoice, Packing List, and PEB (Export Declaration).

Step 4 — Pickup or Drop-off

Your freight forwarder will arrange pickup from your warehouse or you can drop cargo at the CGK cargo terminal. Cargo must arrive at the terminal at least 3–4 hours before flight departure.

Step 5 — Customs Export Clearance

Your local customs coordination partner can support PEB (Export Declaration) preparation with Indonesian Customs (DJBC). Processing time depends on documents, commodity, inspection, and system review. Restricted items require additional permits.

Step 6 — Cargo Loaded

After customs release, your cargo is transferred to the airline's warehouse, screened, and loaded onto the aircraft. You'll receive the Air Waybill (AWB) number for tracking.

Step 7 — Track and Receive

Use your AWB number or tracking number to monitor your shipment. Your forwarder will notify you of key milestones. At destination, the consignee's agent handles import customs clearance and delivery.

CGK Cargo Terminal Tips

• Book at least 3 days in advance for standard cargo
• For perishables and DG cargo, book 5–7 days ahead
• CGK operates 24/7 — night flights often have better rates
• Work with a qualified local customs coordination partner to reduce avoidable document delays